Disclaimer

The website www.quiz-room.ch is published by the company Quizz Room SAS
S.A.S with a capital of 1,503 euros
Headquarters: 9, rue Guénégaud, 75006 Paris
RCS Paris 841 563 042
Intra-Community VAT number FR 07 841563042
SIRET number: 84156304200024
APE code: 9329Z (Other recreational and leisure activities)
Email address: contact@quiz-room.com
The editorial manager is Tristan Quélin, CEO of Quizz Room SAS

The site is hosted by the company OVH
2 rue Kellerman
59100 Roubaix
RCS Lille Metropole 424 761 419 00045
SAS with a capital of 10,069,020 euros

Personal data

PREAMBLE

1. Quizz Room takes the management and protection of your personal data very seriously.

2. As part of its activities, Quizz Room offers consumers an e-commerce service accessible through the site www.quiz-room.com (hereinafter the “Site”), through which Quizz Room offers services (hereinafter the “Services”) related to the reservation of leisure rooms (hereinafter the “Rooms”) in order to be able to conclude sales contracts (hereinafter the “Contracts”) with a consumer (hereinafter the “Buyer”), by virtue of which Quizz Room makes one or more Rooms available to participants in leisure activities (henceforth the “Participants”).

3. To provide its service, Quizz Room collects, both on the Site and in its establishments, personal data from users of the Site (henceforth the “Users”; including Buyers) and Participants.

OBJECTIVE

This document aims to inform you about how Quizz Room collects, uses, processes and transmits your personal data.

RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA

1. The data controller is Quizz Room, a Simplified Joint Stock Company with a capital of 1,266€, registered with the Paris Trade and Companies Register, under number 841 563 042, whose registered office is located at 9, rue Guénégaud, Paris 75006.

2. Quizz Room is committed to complying with the provisions of Regulation (EU) No. 2016/679 of April 27, 2016 regarding the protection of personal data.

DATA COLLECTED

1. The data collected by Quizz Room may be provided directly by:

- The User while browsing the Site or when placing and executing an order for products (hereinafter the “Order”).

- Participants, before or during their visit to Quizz Room establishments. This data includes, among others: names, last names, postal address, email, telephone number, date of birth and interests. Quizz Room may also collect photographic images of Participants taken during the game, with the Participant's consent.

2. Quizz Room may collect the above-mentioned information about Participants through the Buyer, in the context of the execution of the Contract.

3. Quizz Room may also collect data using Cookies. A cookie does not personally identify a User, but it allows the issuer to recognize the User's device and collect information about browsing from that device. The User can consult the section on Cookies below.

4. Quizz Room may also collect data through standard Internet technologies, such as Scripts and Pixels. These technologies allow us to collect information about the use of the Quizz Room Site, the presence of cookies on the User's device, the reading of emails sent by Quizz Room and the clicks on the links contained in these emails.

OBJECTIVES OF THE COLLECTION OF PERSONAL DATA

A. Legal basis for processing

1. Quizz Room collects and processes your personal data in accordance with the legal bases provided by current laws and regulations, such as:
a. Execution of the contract — example: processing and execution of an order; opening and managing a Quizz Room account to be able to display the name of the Participants on the leisure activity panels, avoid asking the same questions in several sessions or proposing questions adapted to the Participants' profile, and to execute in the best way the contractual services provided by Quizz Room.
b. Execution of a legal obligation — preservation of invoices;
c. Legitimate interests pursued by Quizz Room — such as processing for commercial purposes, for the prevention of fraud or to preserve the security of computer networks, while at all times respecting your fundamental freedoms and rights, which prevail over the legitimate interests of Quizz Room;
d. User Consent.

B. Objectives of Quizz Room

1. Quizz Room collects and records personal data from users to carry out the following treatments:
Treatments:

Management of:
- the customer's account
- the shopping cart
- orders
- the relationship with the customer
- order tracking
- the leisure profile of the Participants
- the after-sales refund service

Record of exchanges between customer service and consumers

Video surveillance and sound surveillance of leisure rooms

Managing Customer Satisfaction


Fight against fraud during the payment of the order and management of defaults

Statistical operations, analysis, selection and segmentation of customers

Sending targeted commercial offers via email, social networks, other websites or any other support

Customizing sites based on user affinities

Photographs of the Participants

Site frequency measurement

Availability of tools for sharing on social networks

Sharing Information with Business Partners



Legal Basis

Execution of the contract
Quizz Room's legitimate interest








QuizzRoom's legitimate interest: improving the quality of the offer of products and services

Execution of the contract
Quizz Room's legitimate interest

Quizz Room's legitimate interest: improving the quality of the offer of products and services

Execution of the contract
Quizz Room's legitimate interest

Customer Consent
Quizz Room's legitimate interest

Consent



Consent


Consent

Consent

Consent


Execution of the contract
Customer consent for prospecting operations

2. For the processing of data that requires the User's consent, the latter can withdraw their consent by making a request to contact@quiz-room.com.

DATA TRANSMISSION

A. General information

1. Personal data collected and processed by Quizz Room may be transmitted to:
- Quizz Room partners who process data on your behalf (the “recipients”)
- Quizz Room partners who treat them for the name and under the instructions of Quizz Room (hereinafter the “subcontractors”)
2. The recipients are:
- The professional collaborators of Quizz Room
- Police authorities in the framework of judicial requests related to the fight against fraud
- Customs services in case of delivery abroad
- Business partners and, in particular, marketing and advertising agencies
3. Quizz Room may use subcontractors for the following operations:
- Secure payment on the site Fight against fraud and recovery of defaults
- Managing instant messengers, phone calls, your records and sending postal emails
- Customization of site content
- Carrying out maintenance operations and technical development of the Quizz Room website and information system
- Collection of customer reviews
- Sending commercial prospecting emails

4. Quizz Room may also share personal data in the event of a subsequent modification of the company structure, such as in the event of a sale, transfer or merger of the company or part of it. Quizz Room will ensure that the other party complies with current laws and regulations on the protection of personal data.

B. Transmission outside the European Union

1. The data collected by Quizz Room will be kept in the European Union.
2. However, for the purposes of the purposes set out above, personal data may be transmitted to countries outside the European Union.
3. In this case, Quizz Room ensures that it transfers personal data only to countries that ensure an adequate level of protection, recognized by the European Commission, to companies certified under the Privacy Shield or companies that guarantee an adequate level of protection through binding corporate rules (Binding Corporate Rules).
4. For example, the use of personal data in connection with social networks may involve a transfer to the United States.
5. Users are invited to consult the pages of social networks relating to the protection of personal data

USER RIGHTS

1. To guarantee users the necessary control and visibility over the processing of their personal data, Quizz Room ensures the proper exercise of the rights that users have over their data.
2. Thus, any natural person has the right to exercise the following rights:
- Right of access to treatment
- Right to object to treatment
- Right to rectify the treatment
- Right to restrict processing
- Right to object to profiling
- Right to data portability
- Right to delete data
3. People affected by the processing of their personal data can exercise their rights before Quizz Room:
- By post: 9, rue Guénégaud, 75006 Paris
- By email: contact@quiz-room.com
4. The request must be accompanied by proof of identity.
5. Quizz Room You have a period of one month, from the receipt of the request, to respond. The deadline can be extended by 2 additional months, depending on the complexity and number of requests, provided that the interested person has been informed within the initial period of one month.
6. If the right to object to commercial profiling is exercised, the user will be informed that they will continue to receive commercial requests, but these will be less relevant and will no longer be addressed according to their interests.
7. If no response is received or the answer is not satisfactory, the interested person has the option of contacting the supervisory authority of their country of residence (CNIL.FR).

DIGITAL DEATH

1. The user has the right to define guidelines regarding the conservation, deletion and communication of their data after their death. These guidelines can be general (for all personal data processing) or specific (for private data processing).
2. The user can formulate their advance guidelines at the following address: contact@quiz-room.com.

DURATION OF DATA STORAGE
1. The processed data are kept for a period not exceeding that necessary for the purposes for which they were processed.
2. The beginning of the retention period for personal data varies depending on whether the User is a Buyer and/or a Participant (henceforth a “customer” user) or not (henceforth a “potential” user):
- Customer: The beginning of the conservation period is the date of the last purchase or participation in a leisure activity proposed by Quizz Room.
- Potential customer: The beginning of the retention period is the date the account was created.
3. Some types of treatment have a particular shelf life. For example:
- Invoices linked to purchases are kept for 10 years.
- Personal data collected when creating an account Quizz Room or a “Participant” or “Player” profile is kept for 5 years from the last activity.
- Data relating to the execution of an order are kept up to 5 years after the end of the obligations.
- Personal data collected while browsing the site is kept for 9 months from the last activity.
- Personal data collected for the provision of the so-called service Personalized Questions are kept up to three months after their communication by the Buyer.

SECURITY OF THE DATA COLLECTED

1. As a data controller, Quizz Room ensures the security and confidentiality of the data collected and processed.
2. Quizz Room has appropriate security measures to ensure the security of the buildings that house its systems, the security of the computer system to prevent unauthorized access to personal data and the maintenance of secure backup copies of your data.
3. Quizz Room makes sure to select subcontractors according to their ability to ensure the safety of the treatment through appropriate measures.
4. Quizz Room does not collect bank details from Buyers, as they are redirected to the payment provider Stripe. Quizz Room invites Buyers to consult the page on the protection of personal data of that supplier: https://stripe.com/en-fr/legal#section_d.

DATA COLLECTED BY SOCIAL NETWORKS

1. Quizz Room proposes you to use social networks to improve the commercial relationship and to offer you targeted advertising offers on these networks.
2. Using social media to interact with Quizz Room may involve the exchange of data between Quizz Room and these social networks.
3. Quizz Room invites you to consult the personal data management policies of the different social networks to learn about the personal data that could be transmitted by them.

COMMERCIAL PROSPECTING

Quizz Room
can use your contact details to send you tailor-made advertising, especially by email and SMS.

A. Email and SMS prospecting

1. The prior and express collection of the user's consent is necessary for sending commercial prospecting electronically.
2. When creating a customer account on the site, the user's consent is expressly requested to receive:
- Quizz Room offers via email
- Offers from Quizz Room partners to whom your contact details would be transmitted.
- Quizz Room offers via SMS
3. Unless otherwise indicated, Quizz Room you will not send personalized requests by email or SMS if you have not given your prior consent.
4. In the absence of prior explicit consent from the User, the User can be contacted whenever they have made a purchase through the site and the purpose of the prospecting is to offer similar products or services.
5. In any case, the User can object at any time to receiving these requests by taking the following actions:
- For email requests, by clicking on the unsubscribe link in each email. For SMS requests, sending a message with the words “Stop SMS” to the number indicated therein.

B. Retargeting

1. Quizz Room you can use the services of external companies whose function is to identify users who have already visited our website and send them personalized emails.
2. These companies use cookies to distinguish users and then personalize the ads that these users receive based on their browsing history.
3. This mechanism explains that a user who has browsed the site of Quizz Room you can receive an advertising email without having provided your email address to Quizz Room.
4. This treatment may involve partners who have already collected your email address, as well as your consent to authorize the sending of advertising. In this case, you can object to this type of treatment. Currently, Quizz Room does not use external partners.

USE OF COOKIES

A. General information

1. Cookies are trackers that are placed on your device (computer, tablet, mobile phone...), especially when you consult a website or read an email, and they allow you to track browsing or analyze the behavior of the Internet user to facilitate browsing and activate certain functions.
2. There are two types of cookies:
a. The cookies First Party, placed by Quizz Room for navigation and site operation needs.
b. The cookies Third Party, placed by partner companies to identify your interests and send you personalized offers on our site. These trackers are directly managed by the companies that edit them, which must also comply with data protection regulations.

B. Purposes of the use of cookies, tags and trackers

Quizz Room
You can make use of cookies First Party Or cookies Third Party for the following purposes:
- Allow the use of the main features of the Site (essential cookies of Quizz Room for the use of the Site).
- Adapt the presentation of our site according to the device used and/or according to the preferences of each user.
- Memorize information related to a form that you have completed on our Site.
- Allow users to access reserved and personal areas on the Site.
- Implement security measures.
- Establish statistics and volumes of visits and use of the elements that make up our services (audience measurement cookies).
- Share information with advertisers on other websites and offer advertisements that are relevant and in line with your interests (advertising cookies).
- Sharing information on social networks (cookies shared with social networks).

C. Configuring the installation of cookies, tags and trackers

1. Quizz Room collects your consent prior to the installation of advertising cookies, audience measurement cookies and social media sharing cookies.

2. At any time, the user can change their cookie preferences as follows: a. Configuration in browsers:

- Safari™:
https://support.apple.com/fr-lu/guide/safari/sfri11471/mac

- Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

- Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies

- For Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html

3. b. Configuring your smartphone's operating system:

iOS:
https://support.apple.com/fr-fr/HT201265

Android: https://support.google.com/chrome/topic/3434352

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